1. Create a controller login
Add a new user that Beambox will use to interact with your controller
2. Beambox is activated
Wait 5 minutes while your UniFi guest policies are configured for you
3. Get connected
Connect to your network and test out your new guest WiFi experience
Our step-by-step guide shows you how to get online with Beambox on your UniFi hardware
Problems? We know how to fix them! A list of common problems and their simple solutions
Will Beambox change my UniFi networks?
No. You will still manage, configure and overview your UniFi networks as usual through your controller. Beambox only configures your guest policies to connect to our cloud.
How does Beambox authenticate guest devices?
When a guest successfully logs into your WiFi login, Beambox will instantly communicate with your controller and authenticate the guests device, allowing full internet access.
Is Beambox compatible with all controller versions?
Yes, Beambox can integrate with all versions of the UniFi controller. We also proactively test new UniFi controller updates to ensure that customers can update their controller without risk.
Will Beambox configure all sites in my controller?
When connecting your controller for the first time, you will have the choice of which sites you want to activate Beambox on. You can then enable the portal on the wireless networks within that site.
What changes will Beambox make to my controller?
Beambox will only configure existing settings within the 'guest policies' section of your controller. It will not change the way in which your controller functions.
How do I give Beambox access to my controller?
You will need to create a new controller user, specifically for Beambox to use to both configure your controller and manage guest device authentication.