Try us free for 1 month

Does Beambox work worldwide?

Beambox is supported globally and is compatible with 99% of routers. We stock country-specific power adapters for almost every country.

What if I need more than one Beambox?

We charge a small manufacturing fee on additional Beambox for the same location. This is a one-off fee and does not change your subscription cost. Just ask our team if you need to plan a multi-Beambox installation.

Do you charge VAT or sales tax?

Only VAT is charged in applicable countries. Invoices can be accessed in the billing section after logging in.

Is Beambox GDPR compliant?

Yes, we have been GDPR compliant since its initiation and will continue to be proactive in ensuring all of our networks and data processing remain compliant. Learn more here.

What will the Beambox hardware cost me?

The Beambox you receive after signing up is free. If you have a large area to cover, we can provide additional access points at manufacture price. Learn more about our technology here.

Will there be any cancellation fees?

No, all we ask is that your Beambox is returned. That way we can be refurbish it and extend its lifetime, so that we can wasteless as possible.

What support do you offer?

We offer account support in business hours and 24/7 technical support for paid subscriptions. Your support options can be found on the platform after logging in.

Who owns the data my WiFi collects?

You are the sole owner of your data. We are not able to use your data for any purpose whatsoever. Our job is to keep your data safe on your behalf. You can export it at any time once logged in.

What security and compliance does Beambox have?

All sensitive communications are SSL encrypted and our data storage is ISO 27001 and PCI-DSS certified. We process over 10,000,000 data points a year, so our security and compliance is always up to date.

How do I add more locations?

Login to Mission Control and start a support chat with our team, we'll have your additional locations added and will co-ordinate the delivery of your new Beambox.

What happens at the end of my 1 month trial?

3 days before your trial ends we will send you an email letting you know your trial is ending. We will include a button to change your account plan.

Am I tied into any contracts with Beambox?

No, we process Beambox subscriptions on a rolling basis to give you complete control over your subscription. You can switch plans or cancel at any time.