Customers

It's one of those trends that we all hear about, but do you know what farm-to-table means? Here's how it works, why it's trending, and if you should consider it.

Do you want to say thank you to your customers, but aren’t quite sure how? In this guide, we go over how you can write the perfect hospitality thank you notes.

Does your business receive bad Google reviews? Here is how you can remove them and what to do if you can't delete them.

Online reviews are the central pillar of any online business. They can sway the customer to take action or not. It depends on how good your online reviews portray your business. However, how valuable is a Google review to you or your business?

If you’re going through a tough time, or simply have had a bit of a rubbish shift, there’s one thing that’s guaranteed to sort you out and put a wide smile on your face - particularly if you work in hospitality.

Sharing the best responses to bad reviews with 10 amazing examples. Instant inspiration for business owners to sharpen their digital comeback skills.

We bought 5-star reviews for a fictional business to see just what we'd get for our money.

Learn how to price liquor for a bar in order to maximize your profit margins. Includes information on wine, beer, and cocktail pricing as well.

Get some reviews and climb the review site ranks, right? Well, not quite...

Your ultimate guide to must-know hospitality terms and words. It also includes hospitality slang terms and why it's important to know these phrases.

Online reputation in need of a boost? Follow our guide to turning the tables in just 1 month.

Stop leaving reviews to chance and get ahead of 95% of other venues!