CUSTOMERS
If you operate in US healthcare and need to supply great WiFi to patients, doctors and guests, it must be HIPAA compliant. Here's why we've invested plenty of time in making Beambox HIPAA ready.
When a hard-hitting review gets published it's hard to hold back. Take a breather and read this guide on handling it without losing your cool.
Some hospitality operators' approaches to TripAdvisor have to be read to be believed. Here are our top picks for the worst TripAdvisor responses of 2019.
Bleisure travel is a growing industry, but is your hospitality business ready to meet the needs of this brand new, profitable audience? If nothing else, you'll need these essential offerings.
87% of diners have picked a restaurant based on its online reviews, here's how you can grow your online reviews on autopilot.
If there's one thing your guests want, without fail, it's great WiFi. But if you're in the market for a new WiFi provider, how do you make sure you make the right investment?
Do you know how many people walk in and out of your establishment every day? What about those who 'bounce' out before spending enough time in your store or restaurant? It's time to get serious about footfall.
Consumers don't find local businesses like they used to. With word of mouth dropping and social discovery surging, is your business in the line of sight of todays consumers?
Getting the prices right on your menu can mean the difference between success and failure. The good news is that you can lean on some tried-and-tested calculations and strategies to create the best prices for your customers and the business.
80% of a business’s future profits are likely to come from just 20% of their existing customers. Learn how to increase retention with loyalty programs.
By getting in first and asking customers to leave a review, wishing them happy birthday or requesting a social like, you'll build a loyal restaurant following.
Loyalty programs are a powerful weapon in any small businesses marketing arsenal. Here's the science behind why they work.