Customers

Do you want to say thank you to your customers, but aren’t quite sure how? In this guide, we go over how you can write the perfect hospitality thank you notes.

Does your business receive bad Google reviews? Here is how you can remove them and what to do if you can't delete them.

Online reviews are the central pillar of any online business. They can sway the customer to take action or not. It depends on how good your online reviews portray your business. However, how valuable is a Google review to you or your business?

If you’re going through a tough time, or simply have had a bit of a rubbish shift, there’s one thing that’s guaranteed to sort you out and put a wide smile on your face - particularly if you work in hospitality.

It's one of those trends that we all hear about, but do you know what it means? Here's how it works, why it's trending and if you should consider it.

Sometimes it's best to be the bigger person and move on, but sometimes...

We bought 5-star reviews for a fictional business to see just what we'd get for our money.

Create less work for your staff, and increase your profits by perfecting your drinks pricing strategy 🍻

Get some reviews and climb the review site ranks, right? Well, not quite...

Hey you, grab a bev nap and clear that monkey dish, the Boogie man is in! (Ok, so that's a bit of an extreme example.)

Online reputation in need of a boost? Follow our guide to turning the tables in just 1 month.

Stop leaving reviews to chance and get ahead of 95% of other venues!