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Customer insight tools help businesses with their offerings, customer experience, retention, campaigns, and sales. Learn six of these tools here.

Online business reviews allow businesses to make data-driven decisions as much as they help customers make buying choices. Read on to learn more!

Guest feedback for hotels serves as the ultimate word of mouth, attracting more guests to your hotel. Learn seven effective methods to collect it.

Email A/B testing involves testing different email versions to see which performs best. Learn the best practices and steps to start A/B testing.

Are you striving towards new customer service goals? Read here to find out what these goals are and how you can meet your own for business success.

Are you considering investing in a Bluetooth beacon? Read here to learn what they are and why you absolutely need one for your in-person businesses.

QR codes for businesses promote contactless payments, digital menus, social media follows, and much more. Learn how to create and use them.

Wondering what is GHz in WiFi lingo means? Read here to crack the WiFi terminology together and better understand your network for business success.

SMS marketing uses text messages to reach existing and potential customers. Explore these five SMS marketing examples to guide your approach.

Managing your online reputation can control people’s narratives about you and your business. Learn how to improve online reputation here.

Max WiFi speed depends on several factors, like distance from the router, connected devices, and interference. Learn more about these factors.

Are you intrigued by what bar manager responsibilities entail? Read on to learn all about exactly what a bar manager does and if you need one.