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It might be the most romantic day of the year for most couples, but what impact does Valentine's Day have on the profits and fortunes of restaurants and hotels?

A guide to understanding your average restaurant profit margin and the restaurant industry's average. Plus, tips on how to increase your profit margin.

A Beambox guide on how to remove bad reviews from TripAdvisor, how to respond positively to negative reviews, and if you can buy TripAdvisor reviews.

Yes, you should be investing plenty of time in social media as a hospitality industry operator. But how do you know if that time is well spent? Welcome to the ultimate KPI guide for social media!

Who are the most generous tippers? How old are they? What's their gender? Here's a report on tipping trends and who gives the most dough.

3 out of 10 hospitality workers leave their roles within a year. Learn how to tackle points of friction and increase staff retention.

There are so many elements to modern restaurant and hotel businesses that costs can quickly get out of control. Good news - we've identified the most common needless costs, so you don't have to!

Keeping modern guests satisfied is a constant challenge for hoteliers. Here are some fresh ideas to keep business booming.

Benefits of restaurant WiFi and WiFi system options to drive business and enhance guest experience.

We explore the UK laws and liabilities surrounding public networks and how you can protect yourself and your business.

If you think issuing coupons is 'old hat', think again - it could be a great way to drive brand loyalty and increase repeat restaurant visits.

Did you know a one-star increase in average customer reviews could result in a 5-9% revenue uplift?