Internet Marketing Benefits for Businesses and Customers

Marketing 17 minute read 15th April 2024

Marketing was simple before the Internet. You had to choose the right words for TV, radio, or print ads, and you were good to go. But now that we have the Internet, it has created more marketing opportunities than mass marketing. It’s not as simple as before, but it’s become more effective, and discussing Internet marketing benefits is worth it.

But what exactly is Internet marketing? It’s a subcategory of digital marketing where businesses use the Internet to reach their customers.

You’re talking about Internet marketing when you say things like social media marketing, influencer marketing, or content marketing.

If the subject still sounds new, we’ve got you covered. By the end of this article, you’ll be knowledgeable about the benefits of Internet marketing for both businesses and customers. Plus, you’ll learn about some of its challenges and popular strategies.

internet marketing benefits 1

How Internet Marketing Benefits Business: 5 Advantages For Local Companies

People often hesitate to trust local businesses and try to play safe with popular companies with more brand awareness. Therefore, local companies usually work harder to gain customers than popular chains and stores.

However, by implementing Internet marketing campaigns correctly, you can surpass the popular names in the industry.

If you’re curious, here’s how Internet marketing benefits businesses, whether local, national, or global.

1. You Can Spread Brand Awareness

Local businesses often rely on word of mouth to gain customers. That is a good strategy, but it isn’t enough on its own.

Combining it with popular internet marketing strategies will spread brand awareness, which is the first benefit. This applies to national and global businesses as well.

With strategies like content marketing, Search Engine Optimization (SEO), E-commerce analytics, and personalized campaigns, you can build trust among potential customers.

For example, let’s say you own a cruelty-free beauty company. __Since this is your main selling point, you must efficiently convey the message to your target audience__.

Engaging them with regular articles and social media awareness will help you do that. Traditional marketing can’t produce that much engagement. Hence, it creates limited brand awareness.

internet marketing benefits 2

2. It Is Less Expensive Than Other Types of Marketing

Marketers often prefer online marketing over traditional due to its lower costs. You can easily get a free listing on business websites like Google My Business (GMB) or local review sites.

In traditional marketing, like billboards and displays, you must pay rent for the space. Then, there’s the printing, paper, and other resources to invest in.

Internet marketing also demands some investments, but they’re less than other means. Besides, you can always take a slow and steady approach to promote your business organically.

3. It Facilitates Better Targeting and Personalization

While we mentioned that marketers prefer lower online marketing costs, another factor contributes to its popularity. The fact that you can personalize your Internet marketing campaigns to reach specific target markets makes it more efficient.

It doesn’t always make sense for local businesses to target global customers.

For example, if you own a restaurant, you can’t rely on tourists and holidays to bring in business. You must target customers close to your venue with restaurant marketing for a steady yearly income stream. While location-based targeting is possible with traditional marketing, you can’t personalize those ads for specific customers or customer segments.

On the other hand, online marketing gives you customer insights that you can use to create extensive profiles. Knowing what your customers like, where they live, their purchase history, etc., will help you create campaigns that convince them.

internet marketing benefits 3

4. You Can Get More Loyal Customers

Whether you own a local, global, or national business, you must try to gain customer loyalty. While you can’t do that without exceptional customer service, online marketing also plays a role.

It lets you keep your customers engaged, talking to them where they are. Plus, there are no constraints on timings and opening hours. You can also incorporate automated messaging systems to provide constant support. These factors help you gain loyalty.

Later, loyal customers become brand ambassadors, recommending your business to anyone who’ll listen.

5. It Increases Sales and Revenue

Internet marketing provides a better online presence, allowing you to increase sales and revenue. Alternatively, the limited reach of traditional marketing makes it less preferable.

Apart from reach, the results of online marketing are measurable. You can see what’s working and what isn’t. If you take this information and change your approach, you can make your campaigns more efficient.

Besides, customer engagement helps you pinpoint areas where your business is lacking. Again, using that information to make the appropriate changes will improve your business operations and results.

4 Benefits of Internet Marketing to Customers

Almost 80% of followers expect brands to send them weekly emails. Have you ever wondered why? That’s because Internet marketing doesn’t only benefit businesses; it benefits customers as well.

With traditional marketing, they can only gain limited information. But Internet marketing is different. It gives them multiple resources that they can use to guide their purchasing decisions. So, here are four of the most fruitful benefits of Internet marketing to customers.

1. It Keeps Them Updated

Internet marketing lets you put yourself in front of potential and current customers. Everything they need to know about your business to make buying decisions is at their disposal.

They don’t have to keep contacting you to get the latest news. They can simply visit your website or social media pages for that information. They feel more connected to your brand when they don’t have to make this effort. They feel like they know you at a personal level, and that, in return, makes them loyal customers.

Besides, they can also know about the current trends in the industry and increase their awareness.

2. They Can Discover New Businesses Easily

Before the Internet, people had to visit businesses to discover them physically. But now, almost every business is on the Internet and markets itself there. Customers can easily discover companies and gain knowledge about them from the comfort of their homes.

Now, if you look closely, almost all Internet marketing strategies allow customers to contact the business. For example, they can send you a direct message on social networks or email. So, in most cases, they can even contact the company they discovered without visiting it.

internet marketing benefits 4

3. Comparing Costs and Reviews Becomes Easier

Comparing costs and reviews is another advantage of Internet marketing for customers. As mentioned earlier, this type of marketing allows businesses to engage their customers. With this engagement, they can generate reviews for themselves.

Now, potential customers can study these reviews and judge whether the company is worth investing in.

Moreover, people can compare your product reviews and costs with those of your competitors. Everything is transparent to them, increasing their peace of mind about the product they’re purchasing. They can’t do this unless they’re physically visiting your location and you have competitors nearby.

4. It Builds Meaningful Relationships With Customers

As you know, Internet marketing allows you to personalize your marketing efforts. When you do this, you make your customers feel listened to. They can trust your brand and build meaningful relationships with you.

Once that happens, they don’t have to worry about losing money or wasting time with your business.

Besides, you’ll have automated systems to resolve frequent issues. Such immediate resolution will lead to peace of mind that no other marketing company can offer. Plus, they’ll feel like you value them.

Challenges of Internet Marketing for Entrepreneurs

Now that you know about the benefits of Internet marketing, it’s time to prepare you for its challenges. After all, it’s not all rainbows and sunshine, just like any other business initiative.

First, you need to learn the right skills to pull it off. But for most business owners, this isn’t feasible since they have operations and management to worry about. In this case, they usually outsource the work or create an in-house team. That can turn out to be expensive, so keep that in mind.

Moreover, customers see millions of ads daily. It can be challenging for businesses to stand out in this crowd and make a mark for themselves. Besides, attracting leads takes a lot of work. You need to research your customers and the market. Lastly, it’s not easy to track the results of your marketing campaigns without the right tools.

The specific Internet marketing benefits you’ll be able to reap depend on the strategies that you use. That’s because each one has its plus points and weaknesses.

For the best results, use a combination of the most popular strategies. But what are those strategies? Well, here are five of them:

  1. Search engine optimization (SEO): It is a set of practices that improves your website’s ranking on search engines. Doing so puts your brand in front of more people, increasing your chances of turning them into customers.
  2. Pay-per-click (PPC) advertising: Here, you display your ads on multiple platforms like search engines, social media, etc. However, you only pay for the ad when someone clicks on it.
  3. Content marketing: This is where you create and distribute relevant, consistent, and valuable content. It helps you educate customers, build trust, and encourage them to perform profitable actions.
  4. Email marketing: Any discussion about personalized marketing is incomplete without mentioning email marketing. It is when you use email to connect with customers and promote your business.
  5. WiFi marketing: With changing customer demands, offering free WiFi has become something you can’t ignore. When customers use your WiFi, you can leverage WiFi marketing to advertise your business and its products.

Combine Traditional and Internet Marketing for the Best Results

Overall, Internet marketing benefits both customers and businesses. However, it might not be enough on its own. Every business has an audience segment that prefers traditional campaigns, especially the older generation.

Therefore, combine Internet marketing with traditional marketing to get the best results. Our solution allows you to collect data and run marketing campaigns, including email marketing, audience targeting, and proximity marketing.

With this data, you can implement complementary marketing strategies. At Beambox, we help businesses of all shapes and sizes to tackle their marketing. Start your Beambox free trial today.

Get Started With Free WiFi Marketing

Beambox helps businesses like yours grow with data capture, marketing automation and reputation management.

Sign up for 30 days free

Grow your business and customer loyalty with guest WiFi!

Related posts