Where Are My Google Reviews: Find and Recover Reviews

Marketing 19 minute read 3rd August 2023

If you notice that the Google reviews for your Google business profile are not appearing anymore, you are not alone. Numerous individuals deal with this issue, and many ask a similar question: “Where are my Google reviews?”. Unsurprisingly, Google is the main culprit behind vanishing reviews. Sometimes, Google has good reasons for removing feedback and other times, it can be due to technical glitches.

As a business owner, you want your Google reviews to show up, as it helps boost your firm’s credibility. 64% of customers look at Google reviews before visiting a business.

As an individual, you have realized that your reviews posted on different Google business profiles are not appearing anymore. Reviews not showing up on Google can be frustrating, especially if you have written a detailed and honest review.

It is necessary to understand that Google has strict guidelines to ensure the authenticity and reliability of reviews. This may result in the removal of certain submissions. However, you can reach out to Google support for assistance and clarification. You can ask them directly, “Where are my Google reviews?” and how you can address the issue.

This guide explains why a Google review may not appear and what you can do about it. Both business owners and individuals can benefit from this article if they want to know where their Google reviews are.

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Why Are Google Reviews Important?

Google reviews are vital for both companies and individual users. However, businesses are the ones who suffer the most from a loss of Google reviews. Individual users may not experience severe setbacks unless they are influencers, especially food bloggers or travel reviewers.

The reason is that they rely on their online reputation management to attract followers and secure partnerships with various brands. This is mostly from social media sites and less from Google reviews.

Google Reviews for Business

Here is why a Google review is important for a business, considering the following statistics:

  1. Customers place an order after reading 8–10 positive reviews.
  2. 70% of business sales depend on online customers who leave positive reviews.
  3. 63.6% of customers read reviews before visiting a business.
  4. 82% of individuals won’t become customers until they have read the reviews.

Statistics have shown that Google reviews are the lifeblood of your business. As a business owner, if you are wondering, “Where are my Google reviews?” you have every reason to worry. If reviews don’t appear on your Google My Business profile, this can lead to several problems, such as:

  1. Lack of online visibility makes it difficult for customers to find your business online.
  2. Loss of trust in your brand, as potential customers rely heavily on reviews to make purchasing decisions.
  3. Increase in competition as it becomes difficult to differentiate your business services from competitors and attract new clients.

Google Reviews for Individuals

People who post a Google review on a business profile may be unaware when their feedback is no longer visible. Individuals who are bloggers, influencers, etc., don’t rely on Google reviews. It is not their primary source of information sharing, popularity gain, or feedback.

However, this doesn’t mean they don’t value or appreciate the opportunity to leave a review on Google. Knowing how to leave a Google review, especially one that adheres to the guidelines, is vital.

A couple of reviews gone missing may not raise any eyebrows. However, if this process continues, they may begin to ask, “Where are my Google reviews?” If Google has removed reviews, they may face the following disadvantages:

  1. Their online reputation will have a negative impact.
  2. Potential followers may question the authenticity and credibility of their content.
  3. They are unable to share personal experiences and feedback.
  4. Due to deleted reviews, Google may limit your visibility, thinking that you are flooding your profile by publishing fake reviews. This will make it more difficult for you to attract new opportunities or collaborate with brands.
  5. They may feel frustrated or disappointed that their feedback is now a spam comment.

Overall, Google reviews are the primary focus for businesses. They play a crucial role in building trust and credibility among potential customers. They can significantly impact a company’s online visibility and rankings, influencing consumer decisions and ultimately affecting their bottom line.

Therefore, understanding why Google reviews may not appear is essential for businesses. They can address any issues promptly and maintain a positive online presence.

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Individual User: Where Are My Google Reviews?

Google reviews are typically on a Google Business Profile listing, but there are several reasons why they may not appear. If your positive feedback is no longer showing up, the first step is to stop blaming Google. It is no secret that Google’s review policy is complex and constantly changing.

How Do I See My Google Reviews?

To check the Google reviews that you have posted for a Google business profile, you can follow these steps:

  1. Log in with your Google account. Make sure it is the one with which you wrote the Google review.
  2. Open Google Maps in your browser.
  3. Click on the three lines in the top left corner, next to the search field “Search Google Maps.”
  4. This will open up a side menu with multiple menu options. From here, you need to click on the menu link “Your Contributions.”
  5. Once the additional options show up, select the “Reviews” section, which is the second tab.
  6. Click on it, and here you will see all the reviews you have posted for a specific business. If you haven’t posted a single Google review, you will get the message, “You haven’t written any reviews yet.”

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Where Are My Google Reviews on Mobile?

The above steps explain how to check your Google reviews on a desktop. However, on a mobile device, the process is slightly different. Here are a few different steps you need to perform to view all of your past reviews:

  1. Open the Google Maps app on your phone. It is pre-installed. You can also open Google apps from the browser, but that would be a hassle compared to the application.
  2. After that, click on the “Contribute” link in the menu bar below.
  3. Click “View Profile” and scroll down to the “Reviews” section to view all the reviews.

Where Are My Google Reviews for a Specific Google Review?

A quick way to check for a Google review is through the business profile review section. Here is a step-by-step guide on what to do:

  1. If you have given feedback recently, simply search for the business online. After that click on the “Google reviews” link next to the star rating.
  2. Filter the reviews by “Most Recent” and scroll through the list till you find your submission.

This is a quick way to see if your review is visible. However, if the submission is very old, it will be like searching for a needle in a haystack. This is especially true since there is no search feature.

This is a helpful way to verify feedback for a specific business. However, using this method to search all past reviews will be tedious.

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Business: Where Are My Google Reviews?

As mentioned above, a Google review is the lifeline of a business. Therefore, it is vital to have an excellent rating with stellar feedback. In this case, a firm must manage its reviews on its Google Business Profile. Business owners can view all of their businesses listed on Google Maps through their Google My Business account.

This account allows businesses to manage their online presence and interact with customers. This customer interaction takes place in the review section. From there, businesses can easily access and respond to customer feedback. This eliminates the need for manually searching through a long list of reviews.

Here is how you can see all customer reviews in Google My Business:

  1. Log in to your Google account and navigate to Google Business Profile.
  2. Click on the business you want to view the reviews for.
  3. On the left side menu, click on “Reviews”. If you don’t see the menu, click on the three bars at the top left corner.
  4. The page will show a list of all of your customer’s reviews. You can also see the reviews you have replied to and haven’t replied to yet.

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Where Are My Google Reviews? 9 Reasons They Are Gone

If you have noticed that your Google reviews are no longer showing, there could be a variety of reasons why. Here are nine common reasons your reviews have disappeared from a Google business profile:

  1. Google has increased its filtering process in an attempt to reduce the number of fake reviews. Most business owners purchase reviews in hopes of getting their business listed in the top search results.
  2. Check if your business has recently made any changes to its Google My Business profile.The modification could be related to updating the contact information or changing the business category. These updates can sometimes cause reviews to disappear.
  3. Ensure that your reviews comply with Google’s guidelines, as any violations can result in their removal.
  4. Reviews flagged as spam or violating Google’s review policies lead to their removal.
  5. Multiple users posting reviews using the same WiFi may end up as spam reviews on Google.
  6. Feedback posted using an unverified profile may not appear, as Google marks such user accounts as unreliable.
  7. Google will delete duplicate reviews or reviews posted by identical profiles.
  8. Google removes bad reviews that contain offensive or prohibited content. It is important to provide genuine and constructive feedback to ensure the integrity of the review system on Google.
  9. A newly established business may take some time to gain Google’s trust. Therefore, it is necessary to create business social media profiles to speed up the review posting process.

Where Are My Google Reviews? - Recover Missing Reviews

Where are my Google reviews, and how can I recover missing reviews? This is a frequently asked question by those who notice that their reviews have disappeared from their Google listing. If your reviews are spam or fake, then there is little to no chance of getting them reinstated. Try to make sure there are no fake reviews on your business’s profile page. Your only hope is to recover the genuine reviews that may have fallen into the Google review trap.

The Google review trap is a fancy way of explaining that Google has a strict algorithm. The algorithm reviews all of the customer feedback. It then filters all of these submissions, deleting reviews it may think are spam or fake.

Sometimes the Google evaluation system may consider a genuine submission as a fake review and mark it for removal. Luckily, Google has realized its mistake and has a dedicated form to help reinstate such reviews.

Here are the steps you can take to appeal the removal of genuine reviews and provide evidence of their authenticity:

  1. Log in using your business account and visit the Google support center.
  2. Fill out the form and type in “Missing Reviews.”
  3. Fill in the required fields and ask the support team, “Where are my Google reviews, and how to recover them”.
  4. It is important to gather any supporting documentation that can prove the legitimacy of these reviews.
  5. Google will contact you within ten business days to inform you about the status of your review.

The overall reinstitution process is very lengthy. Google may ask for additional supporting documentation and other details before making a final decision. It is crucial to be patient during this process and provide accurate and comprehensive information to Google.

Where Are My Google Reviews? Ask a Professional

If you are still asking yourself, “Where are my Google reviews?” you should consider hiring Beambox. Beambox is a professional service that will automate your Google reviews and supercharge your reputation. It will also assist businesses with their Google review reinstatement process. They have a team of experts who are knowledgeable about Google’s policies and guidelines. Beambox can help you through the complex procedures for getting your reviews back.

In addition to obtaining your missing Google reviews, Beambox can take care of your marketing requirements. They offer a range of services, such as social media management, search engine optimization, and online advertising campaigns.

With their expertise, Beambox can help you increase your online visibility and attract more customers to your business. By hiring Beambox, you can focus on running your business while they take care of your marketing efforts. Learn more about Beambox and start your free trial.

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