Episode #4: Using Review Automator to Get More 5-Star Reviews ⭐️⭐️⭐️⭐️⭐️
This episode is part of our course on How To Use WiFi Marketing To Grow Your Venue. We’ve bundled together all of the most important parts of WiFi-powered marketing in a 4-part video course.
🎥 In Episode #4 learn how to:
- ✅ Set-up Review Automator to get you more positive reviews, more often
- ✅ Pick a strategy for Facebook, TripAdvisor and Google
- ✅ See historical reviews and have an overview of your venues reputation
- ✅ Push 4 or 5 star reviews to public pages automatically
- ✅ Deflect negative reviews (3 stars or less) to an internal feedback form
The trouble with review sites 😩
Ever get the feeling that you’d probably get a lot more reviews if people could be, well, bothered?
Asking someone to leave a review is quite a hard thing to do. There’s no great time in person to ask, and that sticker in the window… Well, when was the last time you took action from reading a sticker.
Reviews are a little tricky for customers too. You have the best intention to leave one but you never really commit to it. Then, when you’re ready to fire up the laptop you can’t actually remember half of what you were so impressed about.
This is where Review Automator comes in.
Getting reviews on auto-pilot 🛩
With Beambox, business owners can set up automatic messages that are sent to customers asking for reviews.
Once someone has visited your venue and connected to Beambox to use the internet, you can automatically send them a prompt to leave you a review at a set time after. If they rate you either 4 or 5 stars, they’ll be prompted to leave a written review on your site of choice.
If the customer chooses a 3-star rating or lower, they’ll be deflected to a form that will only be shared privately with you.
Not only do you catch the customer at a time when they are receptive to leaving a review, but they’ll have the link right there. It saves all those “oh, I’ll leave you a review later” conversations.
Want to know just how much power review sites have over your profit? Read The Complete Guide to Reputation Management or scroll to the top of the page to see the Review Automator in action via our video episode.