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Find out how to meet the needs of increasingly conscious diners - and where to find them this year.

Things go wrong in the restaurant industry. But whatever crisis you're currently facing (big or small), there's a way out and better times ahead - providing you follow these tips to come out shining.

A Beambox guide on how to remove bad reviews from TripAdvisor, how to respond positively to negative reviews, and if you can buy TripAdvisor reviews.

Understanding how to use footfall data to improve sales and overall business performance.

How does Christmas impact food and drink trends, and what role does employee recognition play during the festive period? We dive into the latest stats.

Apps for restaurant owners to facilitate seamless management, to supercharge business, and to strengthen competitiveness.

We genuinely hope this blog post ends up in your ‘Hopefully Never Needed’ drawer. Regardless, hoteliers can learn a lot from the industry's response to coronavirus.

Yes, you should be investing plenty of time in social media as a hospitality industry operator. But how do you know if that time is well spent? Welcome to the ultimate KPI guide for social media!

If you think issuing coupons is 'old hat', think again - it could be a great way to drive brand loyalty and increase repeat restaurant visits.

If you're running a brick-and-mortar retail store in 2020, we've got the latest and greatest marketing trends you can't do without. Oh, and a bunch of fascinating stats, too.

How well do you know your restaurant's customers? It might seem like an odd question, but the more you know about your diners, the more you can tune your marketing to bring more of them in.

Worried about rising OTA commission bills? Our tips for obtaining more direct bookings will help make 2020 a far more profitable year for your hotel.